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Refilly
Frequently Asked
Questions
What is Refilly?
Who founded Refilly?
What makes Refilly unique?
Where is Refilly based?
What inspired Refilly?
How can I place an order?
Do I need an account to place an order?
Can I modify my order after placing it?
How can I track my order?
Can I cancel my order?
What payment methods are accepted?
Is Cash on Delivery available?
Are my payment details secure?
Do you offer EMI options?
Can I use multiple discount codes?
What are the shipping charges?
Do you ship internationally?
How long does delivery take?
Which courier partners do you use?
Can I change my delivery address after ordering?
What material are Refilly T-shirts made of?
Do your T-shirts shrink after wash?
Do you offer plus sizes?
Are your products unisex?
Do prints fade after wash?
What is your return policy?
How do I return a product?
When will I get my refund?
Can I exchange a product?
Are return shipping costs covered?
Can I get custom prints?
What printing technology do you use?
Is there a minimum order for custom prints?
Do you make corporate or team T-shirts?
Can I upload my own design?
How can I contact Refilly?
What are your customer service hours?
Do you have a physical store?
Can I collaborate with Refilly?
Do you offer wholesale rates?
Is Refilly eco-friendly?
Do you recycle fabrics?
Do you use organic cotton?
Are your dyes safe?
Does Refilly support social causes?
Still have questions?
Contact our support team
and we’ll be happy to help.
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