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At Refilly, your privacy is our top priority. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services. By using our platform, you agree to the practices described below.
We may collect personal information such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase. Additionally, we collect non-personal information such as browser type, IP address, and device details to improve your shopping experience.
Your information is used to process orders, manage deliveries, provide customer support, personalize your experience, and keep you updated with promotional offers. We may also use data to improve our website’s performance and ensure secure transactions.
Refilly does not sell or rent your personal data to third parties. We only share necessary information with trusted service providers such as delivery partners, payment gateways, and IT support teams to fulfill your orders. All partners are required to handle your data responsibly and securely.
We use cookies, pixels, and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and serve relevant ads. You may disable cookies in your browser settings, but some site features may not function properly without them.
Protecting your personal data is critical to us. We implement encryption, firewalls, and secure servers to safeguard your information. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, update, or delete your personal information stored with us. You may also opt out of promotional emails at any time by clicking the “unsubscribe” link. For requests regarding your data, please contact us directly.
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such third-party platforms. We encourage you to review their policies before sharing personal information.
Refilly does not knowingly collect personal data from children under the age of 13. If we discover that we have inadvertently obtained such information, we will delete it immediately.
We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the date of revision. We encourage you to check this page periodically.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us at privacy@refilly.com or call our support line at +91-9876543210.
This Privacy Policy was last updated in August 2025 and applies to all users of Refilly’s services.